What is the check-in and check-out policy at Burlington Hotel, BW Premier Collection By Best Western?
Check-in is from 15:00 and check-out is by 11:00.
75 photos
Burlington Hotel, BW Premier Collection By Best Western
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Key details
About the Hotel
3-5 Earls Avenue, Folkestone, CT20 2HR,
- Close to the beach
Great
8.4
9.0
4.5
4.3
4-star Victorian hotel on Folkestone's cliff-top Leas Promenade
Accommodations & Amenities
The Burlington Hotel occupies a grand Victorian building set in leafy gardens with views over the English Channel. Guests can choose from standard, superior, and deluxe rooms, with the latter offering
Dining & Bar
The
Pet-Friendly Policies
Pets are accommodated in standard and superior rooms at an additional charge of £20 per pet per night, payable on arrival. The hotel provides
Location & Nearby Attractions
The hotel is a 10-minute walk from Folkestone's town center and beach, and a 15-minute walk from Folkestone Harbour. The Leas promenade and
Services & Events
The hotel provides comprehensive
Highlights
Location: On The Leas promenade overlooking English Channel
Accessibility: Mobility One-One Step Ahead Award
Dining: Bay Tree Bar & Grill with Kent-sourced produce
Pet Policy: Dog-friendly rooms and dining area
Transport: 4 miles from Channel Tunnel Terminal
“The Burlington Hotel impresses as a Victorian-era property that has tastefully evolved, managing to retain its character through considered renovations, which I find particularly commendable. Its location near both the town center and coastline makes it convenient, and the hotel distinguishes itself with its dedication to weddings and pet-friendly services; the Bay Tree Bar & Grill, with its focus on local Kent produce, is a highlight.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Cozy Double Room Non-Smoking2 persons15 m²1 Double bedroom details
- Standard Double Room Non-Smoking2 persons20 m²1 Double bedroom details
- Superior Twin Room Sofa bed Partial View Non-Smoking2 persons27 m²2 Single bedsroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Beach access
- Garden area
- Leisure/ TV room
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
Show more
Dining Onsite
Indulge in the flavors of the British countryside at Burlington Hotel's Bay Tree Bar & Grill. With a focus on local produce and a cozy yet modern atmosphere, this dining venue offers a memorable culinary experience that celebrates the essence of Kent, the famed 'Garden of England.'
Location
3-5 Earls Avenue, Folkestone, CT20 2HR,
Explore Folkestone
Local Highlights
Folk Stones Mark Wallinger
10 minutes' walk
A striking artwork located nearby, it showcases a contemporary statue that invites contemplation, embodying local culture.
Folkestone Harbour Arm
20 minutes' walk
This vibrant seaside area features shops, eateries, and stunning views of the English Channel, perfect for leisurely strolls.
The Leas Lift
10 minutes' walk
A historic funicular railway offering scenic views over the coastline, it's a unique way to ascend to the clifftop.
Lower Leas Coastal Park
7 minutes' walk
This beautiful park features walking paths, gardens, and a sandy beach, ideal for picnicking and family outings.
Beach Volleyball at Sandgate Beach
8 minutes' drive
Engage in beach volleyball or water sports at Sandgate Beach, ideal for competitive spirits and family fun.
Yoga at Lower Leas Coastal Park
7 minutes' walk
Relax amid nature with yoga sessions held in the park, perfect for unwinding solo or with friends.
Keppels Bistro & Wine Bar
3 minutes' walk
A cozy spot offering contemporary British fare, known for its excellent wine selection and warm ambiance.
The Cliffe Restaurant
5 minutes' walk
Elegant dining with stunning views, The Cliffe specializes in fresh seafood and seasonal dishes, perfect for a romantic meal.
Folkestone Museum
15 minutes' walk
A family-friendly venue showcasing local history and culture, featuring interactive exhibits that appeal to all ages.
The Leas Bandstand
10 minutes' walk
This iconic venue features seasonal live performances and concerts, perfect for enjoying local music in a scenic setting.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 9.50 per person per day.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Hungarian, Romanian, Polish, Slovak
Number of floors:
5
Number of rooms:
59
Former name
Burlington Hotel
Reviews and Ratings
Feedback about Burlington Hotel, BW Premier Collection By Best Western from previous guests about their experience.
Show moreShow less
Pros
Dog-friendly hotel
Clean hotel
Great location
Lovely interior
Excellent stay
Cons
Warm room
Poor parking
Cold breakfast
Expensive burger
Guest reviewsbased on 1910 reviews
hannah from germany
Single
cozy double room
3 nights in November 2025
|
Reviewed: January 17, 2026
6/10
Underwhelming stay. Could be better
dated furniture street noise
the location was acceptable, close to the sea.
i was quite disappointed with the room i booked. it felt quite small and the furniture seemed dated. also, the noise from the street at night made it difficult to sleep, it was a little too loud.
0 Helpful
nathan from australia
Single
standard twin room
3 nights in October 2025
|
Reviewed: January 05, 2026
9.0/10
solid stay with a few minor hiccups
comfortable bed wonderful addition clean room spacious room
The room included a comfortable bed and a sofa. It was pleasant. i found the fan in the room to be a wonderful addition. the room was clean and spacious. i also enjoyed the large television.
There was no fridge in the room. it would have been nice to have cold water. The weather was very hot. the door to the balcony was locked and not accessible.
Service
9/10
The staff were friendly and helpful. They ensured a smooth check-in process. assistance was readily available upon request, contributing to a positive experience. their attentiveness was evident throughout the stay.
Dining
8/10
Breakfast offered various options. There were tasty meals with fresh ingredients. the dining area was clean, the tables were arranged neatly. i noted prompt service from the staff during meal times.
Facilities
9/10
the hotel has an elevator for easy access to all floors. i also saw a well-kept garden that offered a quiet retreat. the spacious rooms provide adequate space.
Location
10/10
The hotel provides easy access to nearby attractions? the beach is a short distance away. there are local pubs for meals. Everything i needed was close.
0 Helpful
|
Parker from United States
Family with children
Standard Twin Room
4 nights in November 2025
|
Reviewed: December 12, 2025
6/10
charging point issue unresponsive manager
I found some aspects disappointing. The electric charging points were occupied by regular combustion engine cars, annoying! staff seemed unconcerned and didn't offer assistance. The front desk manager never contacted me back. It seemed like they were deliberately difficult.
0 Helpful
Victor from United Kingdom
Family with children
Standard Double Room
3 nights in October 2025
|
Reviewed: November 18, 2025
9.3/10
fantastic stay!
large room comfortable room good bar
i had a large spacious room, super comfortable. the bar area had a good vibe. i found various activities and entertainment options available if i just wanted to stay on the premises for the evening. it was so easy to relax and enjoy myself!
the room i had did not include a fridge, i would have appreciated this amenity.
Service
9/10
the staff were friendly! customer care for dogs was excellent. i saw water bowls and biscuits. i think this is a nice touch for people on holiday with their furry friends.
Dining
10/10
the food in the restaurant and bar areas was excellent for both breakfast and evening meals. they even had marmite! i asked for it and they brought it right out. the breakfast was AMAZING!!!
Location
9/10
the location is quiet and peaceful. however, it is still only a short walk from town. it only took me about 15 minutes to reach town. i thought this was perfect for my stay.
0 Helpful
|
Alex from United Kingdom
Business traveller
cozy double room
3 nights in August 2025
|
Reviewed: September 30, 2025
6/10
limited parking dated room
i encountered issues during my recent stay the parking situation was not ideal and spaces seemed limited i was forced to park on the road after 8pm i had to move the car before 8am the following morning to avoid charges the room itself felt somewhat dated lacking the fresh modern feel i expect the pillows also were not up to standard as only one of the four provided felt comfortable
0 Helpful
Will from United States
Single
Standard Twin Room
3 nights in August 2025
|
Reviewed: August 30, 2025
9/10
cozy room helpful staff
the room was spacious and cozy! it had a king-sized bed. the staff were helpful with directions.
the ice machine on my floor was out of order.
0 Helpful
Show more reviews
FAQs
About Burlington Hotel, BW Premier Collection By Best Western
Are pets allowed at Burlington Hotel, BW Premier Collection By Best Western?
Pets are welcome at an additional charge of £20 per pet per night, payable upon arrival.
How far is Burlington Hotel, BW Premier Collection By Best Western from Folkestone Central train station?
The hotel is located approximately 1 km from Folkestone Central train station.
What dining options are available at Burlington Hotel, BW Premier Collection By Best Western?
The Bay Tree Bar & Grill serves modern British food focusing on locally sourced ingredients, with breakfast available from 7:00 to 10:00 and dinner from 18:00 to 21:30.
What nearby attractions are accessible from Burlington Hotel, BW Premier Collection By Best Western?
Nearby attractions include The Leas promenade (0.5 km), Folkestone Harbour Arm (2 km), and the Lower Leas Coastal Public Park (0.5 km).
Does Burlington Hotel, BW Premier Collection By Best Western provide Wi-Fi and other room amenities?
Rooms are equipped with free Wi-Fi, flat-screen TVs, tea and coffee facilities, and en-suite bathrooms.
Is parking available at Burlington Hotel, BW Premier Collection By Best Western?
The hotel offers complimentary on-site parking for guests.
What are the fitness facilities available at Burlington Hotel, BW Premier Collection By Best Western?
Guests have access to a state-of-the-art gym with 1400 m² of fitness equipment, exercise classes, saunas, and sunbeds.
How can I reach Burlington Hotel, BW Premier Collection By Best Western from London City Airport?
The hotel is located approximately 100 km from London City Airport.
What entertainment services do you provide for guests at Burlington Hotel, BW Premier Collection By Best Western?
The hotel features a shared lounge, bicycle rental, and scenic views for guest leisure.
What is the policy regarding smoking at Burlington Hotel, BW Premier Collection By Best Western?
The hotel is completely smoke-free.
Does Burlington Hotel, BW Premier Collection By Best Western provide any business services?
Yes, the hotel offers facilities for meetings and events.
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